Hair Care Guide

Washing Your Extensions

  1. Prior to washing your extensions gently use a comb or brush to rid any tangles Always detangle starting from the ends & work your way up. Add water gradually as wetting hair all at once may cause tangling and matting.
  2. Add shampoo to your extensions (when necessary) and work through the hair from top to bottom. Rinse your hair thoroughly with clean water, working your way from the top down, being careful to remove all of the shampoo as you do. 
  3. Apply moisturizing conditioner. Be sure you don’t add too much only use a dime sized amount per section of hair. 
  4. Use a towel to wrap your hair and apply gentle pressure to remove any excess water from your hair. Gently comb your extensions and allow them to air dry. Leave-in conditioners are recommended.

Do's & Don'ts

   DO NOT:
  • Cut your wefts- this causes shedding, and thinning of your hair extensions.
  • Sew through your wefts- this will cause the construction of your hair weft(s) to weaken, while also causing shedding and thinning of your hair extensions.
  • Blow-dry your hair- always let it air dry; blow drying has the possibility of ruining your hair extensions.
  • Use box dyes- only use professional consulting for adding any coloring or other chemicals 


  • Wrap your hair nightly with silk scarf or bonnet (doing this helps lock in moisture and eliminates unnecessary shedding/tangling). Under your scarf, your hair should be twisted/braided into pigtails/plaits (this helps the hair from matting and tangling while sleeping).
  • Seal your wefts before installing to ensure the longevity of your hair extensions.
  • Use a heat protectant before using any kind of heated styling tools (if not used your hair can become very brittle and produce split ends/breakage and frizzy/dry hair).
  • CONDITION your hair at least once every week;
  •  SHAMPOO your hair once every 3 1/2 weeks. (timeframe may vary depending on the amount of styling and product build up). Please note that our RAW hair requires little product to maintain.
  •  Comb/detangle from the ends up. 


Wavy/Curly Textures

  • Detangle your hair extensions ONLY when the hair is wet (detangling your hair while its dry can cause breakage, shedding, and loss of hair).
  • Detangle your curly/wavy hair EVERY morning and EVERY night before wrapping 
  • Use a leave-in conditioner/water mix to help keep your curls/waves moisturized.

Use a DAILY curling cream with water to help with moisture and to prevent shedding/tangling/interlocking of the curls/waves.     


Washing Your Wig 

Block & Pin Method   

  1. COMB OUT TANGLES-  Before washing your wig, always use a wide-tooth comb to get rid of tangles.  Start combing from the ends of the hair and slowly work your way to the top. This will help to avoid breakage from tugging on the hair.
  2. WIG BLOCKING & PINNING-  Using ball-head pins and your mannequin, secure your wig with pins at the top, both templates and both sides of the nape. Ensure that the wig is flush to the care mannequin so that it is properly 'blocked' from water pressure.
  3. WETTING & SHAMPOOING-  First completely wet your hair so that there are no dry parts. Once the hair is wet, apply shampoo into the hair by stroking it down from the top to the tips.  Never use circular motions!  Your hands should always follow the natural direction of the hair when you wash your wig.
  4. RINSE, CONDITION, RINSEDo NOT apply conditioner to the roots!  Putting conditioner to near the roots can cause the knots to loosen.  Keep conditioner a minimum of 1" away from the roots. Rinse shampoo completely from the hair.  Work a generous amount of conditioner into the hair starting at the ends and working your way up.  Stroke your hands gently through the hair to distribute the conditioner. Rinse well.
  5. TOWEL DRY & AIR DRY- Once hair is free of product,  put it back on your mannequin to air dry overnight.
It is preferable to let your wig air dry as heat styling tools are not healthy for human hair.

Bath Method

  1. Fill your clean sink with lukewarm water (make sure there is absolutely no bleach or another harsh cleaning chemical residue in the sink)
  2. Add 2 cupfuls of deep conditioning sulfate/alcohol-free conditioner in the water.
  3. Gently swish the wig or piece in the water for about 30 seconds to a minute until the wig is saturated. Gently rub the front of the wig cap, where it meets the forehead until clean.

  4. Empty the water and refill the sink with cool water and dip your wig in the water until thoroughly rinsed

  5. Gently squeeze excess water out of the wig. Do not rub or twist your wig.

  6. Place the wig on a wig stand and leave in a ventilated area to dry overnight. You should spray on a little leave-in conditioner; you may also use cream conditioner but never put cream conditioner on the knots of the wig. 

It is very important to use cool water on curly wigs, as warm water will over-relax the curls of wigs.



Because human hair wigs do not grow as natural hair does, we do not recommend styling your hair with hot tools.  Over time, heat will damage human hair even if used carefully.  However, if you choose to style with hot tools here are some guidelines:

  • Use a heat protectant spray, but be prepared to wash your hair more often.  (Hair products attract dirt, sweat, and pollutants which cause breakage. If you use any kind of hair products you will need to wash your wig every 1-2 days to prevent that build up.  Keep products at least 1" away from the base of the wig.
  • Blow dry on medium-high (80-100 degrees Fahrenheit / 27-38 degrees Celcius)
  • Flat irons should be set no higher than 350 degrees Fahrenheit / 177 degrees Celcius
  • Curling irons and wands should be set no higher than 300 degrees Fahrenheit / 149 degrees Celcius

Products for Your Hair Extensions


Bio Silk Hair Care Line


Hawaiian Silky (Argon Oil)


Design essentials Avocado line

Shea Moisture Hair Care Line


Not Recommended

Sulfate/Paraben/Alcohol Based Products such as 



Herbal Essence


Garnier Fructis